Your custom and satisfaction is important to us and I hope you do not have to cancel any lessons, however we do operate a 24 hour cancellation policy. If you are not able to make your confirmed lesson and give less than 24 hours notice we will have to charge you the full cost of that lesson. There is high demand for lessons and this covers the cost of the instructor blocking that time out for your lesson and being unable to instruct anyone else at short notice.
In the unfortunate event the instructor has to cancel you will be informed at the earliest possible time and a full refund will be given. Along with priority booking for the next lesson.